Returns Policy

Return Window.

We offer a 30 day return, refund or exchange window.

Returns or exchanges due to damage, defective or wrong item received.

If you receive a damaged, defective or the wrong item, please inform us so that we may evaluate the issue and make it right. In this case we'll send out a new item and a return shipping label. (free of charge). Please inspect your order upon receipt and contact us immediately if you find a related issue with your order.

All other return reasons.

  • If you have a change or mind or any other reason not listed above, you are welcome to return the item within 30 days from the time of receipt. Returns will need to be returned at customers expense and there is a $5.00 per item restocking fee.

How to initiate and execute a return.

  • Contact us
    • Email us at returns@trader-petes.com within 30 days of receiving your purchase.
    • Please include your name, order number, items to return and the reason.
  • Ship the items you'd like to return.
    • Damaged, defective or wrong item received - We'll send you a prepaid shipping label.
    • All of the return reasons. You will be provided with a delivery address and the purchaser pays return shipping.
  • Once we’ve received and inspected your return, we'll let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method within 10 business days.
    • Please remember it can take some time for your bank or credit card company to process and post your refund.
  • If it takes more than 15 business days since we’ve approved your return.

 

Welcome to Trader-Petes.com

- Compare -
Trader-Petes.com vs Trader Pete's Storefront on Amazon.

  • Trader Pete's Website

    Utilizing Amazon's multi-channel fulfillment program, you can save when buying more than one item.

  • Buying on Amazon

    All of our products are available on Amazon also. You'll find a link to Amazon on all our product pages so you can compare.

  • single unit purchase

    One Unit

    When purchasing one item it's more economical to buy on Amazon via Trader Pete's Storefront.

  • Two or More Units

    When buying two or more units. Buy on Trader Pete's Website as shipping prices decrease as unit count increases.